Help centre
Short, accurate guides to each part of the product. Where a guide is about a feature that needs a particular plan, it says so at the top, and the plan named is the one the page actually checks.
Getting started
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Getting started as an agency
Create your first brand, connect a network, invite the team and schedule a post.
Connecting networks
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Connect Facebook and Instagram (Meta)
One Meta login connects a Facebook Page and the Instagram professional account linked to it.
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Connect LinkedIn
Connect a LinkedIn Page or a member profile, and what each one can do.
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Connect X
Authorise an X account for publishing and reading results.
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Connect TikTok
Connect a TikTok account for video publishing and results.
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Connect YouTube
Connect a YouTube channel to schedule uploads and read channel results.
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Connect Pinterest
Connect a Pinterest account to schedule pins to a board.
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Connect Threads
Threads is a separate connection from Facebook and Instagram, made with the same Meta login.
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Connect Bluesky
Bluesky connects with an app password you create in Bluesky, not an OAuth login.
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Connect Google Business Profile
Connect a Business Profile location to publish updates and answer reviews.
Planning and publishing
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Planning and the composer
The calendar, the composer, per-network variants, media and scheduling.
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Approvals and the client portal
How a post goes from draft to approved, and how a client reviews without an account.
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Content Studio and the Monthly Plan
Generate a batch of posts in the brand's voice, or a whole month against its calendar.
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Inbox and reviews
Comments and messages from connected networks, Google Business and Facebook reviews, and review invitations, in one queue.
Results
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Analytics and client reports
Per-brand organic results, and the branded web, PDF and CSV reports built from them.
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Paid ads
Meta, Google and LinkedIn ad accounts beside the organic results, alert rules, and who may touch spend.
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SmartLinks
Branded link-in-bio pages and short links with click tracking, themes, and the post that earned each click.
Agency and account
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Brand roles and permissions
The five role presets, every permission they carry, and how to make your own.
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Team and billing
Agency roles, content roles, invitations, requiring two-factor, plans, trials and invoices.
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White-label domains
Serve approval portals and reports from your own domain, with your logo and colour.
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API and webhooks
Scoped, expiring API tokens, the REST endpoints, the MCP server and signed webhooks.
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Notifications
What the product tells you about, where, and which of it arrives by email.
Security and data
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Security settings and two-factor authentication
Passwords, authenticator-app two-factor, recovery codes, hub sign-in and what an agency can require of you.
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The audit log
What is recorded, who can read it, how to filter it, and how to export it for an auditor.
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Exporting and deleting your data
What you can export, what deleting an account removes, and how to make a formal request.
Not answered here?
Ask us — and say which guide you looked at, so we can fix the guide as well as answer the question. Security, privacy and the list of subprocessors live in the trust centre.